The changes in Medicare reimbursement taking effect in October will mean upheaval in more places than a skilled nursing facility’s billing department. It will mean changes in the nuts-and-bolts processes of patient care, and SNFs need to be preparing for this reality — with the knowledge that regulators will be watching closely.
That’s according to Cindi Raymond, who recently joined Plante Moran as a principal in the consulting and accounting firm’s health care strategy and operations practice. In this role, she focuses on process and operational improvement, preparedness for the Patient-Driven Payment Model (PDPM), and strategic business planning. Before her most recent job move, she served as vice president of clinical operations and chief nursing officer at Livonia, Mich.-based Trinity Health Senior Communities.
Skilled Nursing News spoke with Raymond to talk about the coming changes and what they mean for SNF providers — as well as how nursing homes need to adapt their care to survive.
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Find the original article here. skillednursingnews.com By Maggie Flynn |



George is the Chief Financial Officer and Chief Operations Officer for Odyssey Rehabilitation. He has a BBA in accounting from Eastern Kentucky University and his MBA in management from Vanderbilt University. He began his healthcare career working in the hospital setting as a Chief Accountant and progressed to both CFO and COO roles for various hospitals. George also has several years of experience in home health and physician office management services.
Most recently George was the CFO for a large multi-state rehab company and managing partner for a consulting company in the post acute health care arena. George is a member of the American College of Healthcare Executives (ACHA) and an advanced member of the Healthcare Financial Managers Association (HFMA). George is also a lifetime member of the Kentucky High School Coaches Association. He currently resides in Knoxville, TN with his wife and family.
Greg Hayes is the Managing Member and founder of Odyssey Rehabilitation. Prior to starting Odyssey Rehabilitation, Greg attended Fairmont State University where he received his Associate’s Degree as a Physical Therapy Assistant.
His career as a PTA began in a local out-patient clinic before transitioning into Long Term Care for a contract therapy company. Greg quickly moved up the ladder, becoming a Regional Assistant Manager, overseeing operations throughout WV.
In 2006, Greg decided to expand his career into ownership, and started Odyssey Rehabilitation. In a short amount of time, the company has grown to be one of the most recognizable contract therapy companies in the state of WV. Greg currently lives in Worthington, WV with his girlfriend Betsy and their four wonderful kids, Hannah, Tyler, Dillon, and Dalton. He enjoys hunting, golfing & Steelers football in addition to spending time with his family.
Greg is also the business owner of two family owned companies specializing in appliance sales and service, as well as, Twisted Oaks, an outdoor company specializing in hunting products.